FAQs

FAQs

Frequently Asked Questions

We provide a wide range of smart lighting sensors with controllers, including highbay sensors, troffer sensors, panel light sensors, strip light sensors, ceiling sensors, occupancy sensors, and lowbay PIR sensors. Our solutions feature wireless, intelligent, and Bluetooth Mesh technology, fully compatible with NLC systems for seamless integration and advanced lighting control.

We have a 5-year warranty

 

 

Smart Link Lumens offers a fully wireless, cloud-connected network lighting control platform featuring advanced sensors, occupancy-based load control, high-end trimming, heat maps, plug load controls, coordinated control, daylight harvesting, and energy monitoring—all engineered for high performance and cost savings in industrial, commercial, and office environments.  Smartlink also provides both desktop and phone applications.  

Clients typically achieve 70–85% energy savings over fluorescent lighting, and 30 - 40% more energy savings when added to their existing LED lighting.

Yes. In addition to our sensors, controllers, wall switches, and software, we manufacture the Challenger High-Bay Fixture, which is IP65-rated, high-temperature rated to 155°F, delivers 171 lumens per watt, directional lightbars, and is priced 30–40% below the competition, making it ideal for industrial spaces.

Yes. Our controls can be retrofitted onto most existing LED fixtures, allowing you to leverage your current infrastructure while gaining the benefits of complete network lighting control.  We need to know the LED driver in the existing fixture to confirm.

 We work with a variety of clients, including manufacturing plants, warehouses, office buildings, schools, hospitals, grocery stores, and auto dealerships, among others. Our system is scalable and built for demanding environments.

Absolutely. The system is designed to be user-friendly through both desktop and mobile interfaces, featuring dashboards for energy savings, carbon reduction, scheduling, occupancy heat maps, and zone control—all in real-time.  Having the phone app makes it easy to make changes on the fly.  One of our clients told us he loves the phone app because occasionally someone will ask him to adjust the light(s) in their area, and it takes him 15 seconds to make the change. They think he is a superhero now with superpowers.

Our wireless Bluetooth architecture eliminates the need for extensive rewiring. Most installations are fast and non-disruptive, making it easy to push software updates without interruption.

Yes. We provide complete onboarding, technical support, and ongoing training. We also offer remote system diagnostics, OTA (over-the-air) updates, and optional performance reporting.

Yes. Through our Trade Ally partnerships with utilities and financing programs like Michigan Saves, many clients access low-interest financing (1.9–3.9%) or utility-funded upgrades that are cash flow positive from day one.

Simply request a free facility assessment. We’ll review your current lighting and control setup, identify opportunities for savings, and provide a proposal that includes utility rebates, ROI analysis, and payback timelines.

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Our team is ready to help you save energy and optimize your facility.

With over 50 years of combined experience in lighting and controls, our team knows precisely what our clients want and we’ve built Smart Link Lumens to deliver just that. Our cloud-connected, wireless lighting control platform is intuitive, scalable, and free to use no software license fees required.

SMART LINK LUMENS